At Technograph Trading Co. LLC, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase products or services from our online store. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide you with the best service possible, including:

• Personal Identification Information: When you make a purchase or interact with our customer service, this may include your name, email address, phone number, shipping address, and payment details (credit card, PayPal, etc.).
• Non-Personal Identification Information: This includes data about your interaction with our website, such as IP addresses, browser type, operating system, and browsing behavior.
• Cookies: We may use cookies to track your preferences and improve the user experience. You can manage cookie settings through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill orders for Apple products, CCTV cameras, IT services, mobile phones, accessories, office stationary, printers, software, and more.
• To communicate with you about your orders, shipments, and updates.
• To provide customer service, including repair and support for mobile phones, laptops, IT supplies, and accessories.
• To improve our website’s functionality, security, and user experience.
• To send you promotional materials, offers, and other marketing communications (you can opt out at any time).
• To comply with legal obligations and enforce our terms and conditions.

3. How We Protect Your Information

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies during transactions and securing access to our internal databases.

While we strive to maintain the highest level of security, please be aware that no method of transmission over the internet is completely secure. Therefore, we cannot guarantee 100% security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and fulfilling orders (e.g., payment processors, shipping partners, IT repair service providers, etc.). These third parties are obligated to protect your information and use it only for the services they perform on our behalf.

We may also disclose your information if required by law or in response to a valid legal request, such as a subpoena.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal data, subject to applicable law.
• Opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us through the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These third-party sites have their own privacy policies, and we are not responsible for their practices. We recommend that you review the privacy policies of any third-party websites before providing them with your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update this policy, we will post the revised version on our website with the updated date. We encourage you to review this page periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@technograph.co
• Phone: +971 050579 2439
• Mailing Address: Technograph Trading Group Of Companies, Khalid Bin Al Waleed Rd, Dubai, UAE Po Box : 920964

Thank you for trusting Technograph Trading Group of Companies with your personal information. Your privacy is important to us, and we are committed to protecting it.